Loads and freight
Reefer freight brokers: getting set up, reading the rate con, and vetting who you haul for
Updated By ReeferDispatchers Dispatch Desk3 min read
What reefer freight brokers check before loading you
Brokers are responsible to their shippers, so they vet carriers before handing over a load of food. Expect to be checked on:
- Operating authority. Active MC authority in your name. Some brokers require a minimum authority age.
- Insurance. Federal minimum liability for general freight is $750,000 (49 CFR 387.9), but reefer brokers commonly ask for $1,000,000 auto liability, $100,000 or more in cargo coverage, and reefer breakdown coverage. Your agent sends the certificate directly to the broker.
- Safety record. Your FMCSA snapshot, inspection history and any out-of-service rates.
- Equipment. Trailer length, reefer unit, food-grade status, and sometimes unit age or whether it can download temperature records.
- Tracking. Many require a tracking app or ELD integration for the load.
Getting these right once speeds up every new broker setup.
The temp and claims terms on a reefer rate con
The rate confirmation is the contract for that load. On a reefer load, read these lines before you sign:
| Term | What to look for |
|---|---|
| Temperature | The setpoint, and whether it matches the bill of lading. A mismatch is the start of most claims. |
| Mode | Continuous or cycle. Don't change it to save fuel. |
| Pre-cool | Whether the trailer must be at setpoint before loading. Under 21 CFR 1.908(e), a carrier responsible for temperature pre-cools as the shipper specifies. |
| Pulp temps | Whether you must record product temperatures at pickup, and how many. |
| Temperature records | Whether you must provide a unit download on request or at delivery. |
| Claims clause | Who is responsible for what, deductibles, and how quickly claims must be filed. |
| Detention and layover | Free time, the hourly rate, the cap, and how to report it. |
| TONU | What you're paid if the load cancels after you're dispatched. |
| Lumper | Who pays and how reimbursement works. |
| Fines and deductions | Late delivery fines, tracking fines, paperwork deadlines. |
| Payment terms | Days to pay, quick-pay fee, and what paperwork triggers payment. |
If a term isn't on the rate con, it's hard to enforce later. Ask for it in writing.
Vetting a reefer freight broker
Before hauling for a broker you haven't worked with:
- Check the authority. Search the MC number on FMCSA's Licensing and Insurance site. Broker authority should be active.
- Check the bond. Brokers must carry a $75,000 surety bond (BMC-84) or trust fund (BMC-85) under 49 CFR 387.307. Licensing and Insurance shows whether it's on file and whether a cancellation is pending.
- Confirm the contact. Call the phone number on FMCSA's record or the broker's official website, not the one in an email or load post.
- Check payment history. Credit scores and days-to-pay from your load board or credit service tell you more than reviews.
- Read the agreement. Watch for broad indemnity clauses, unusual fines, and back-solicitation terms.
Fraud red flags
- An MC number that doesn't match the company name, address or phone on FMCSA's record.
- A new email domain one letter off from a known broker.
- Rates well above market for the lane and day.
- Pickup or delivery addresses that change after you're booked.
- Requests to pay a fee, deposit, or "dispatch charge" to get a load.
- Pressure to roll before the rate confirmation is signed.
Double brokering, where a load is re-brokered to a carrier without the shipper knowing, often shows up this way. If something feels off, stop and verify before you load.
Brokers, boards and dispatchers
Most reefer spot freight reaches owner-operators through brokers, posted on load boards or offered directly. Our guide to reefer load boards covers the boards; refrigerated freight covers the FDA duties that sit behind many of these terms. To check whether a broker's rate is worth taking, run it through the rate per mile and load profit calculator.
A dispatcher is a different role from a broker: we work for you, the carrier, and the broker pays you directly under your own authority. If you're still learning the equipment, start with what a reefer truck is. To see how we book loads with brokers, visit reefer loads.
General information, not legal advice. Your broker-carrier agreement and rate confirmation set the actual terms.
Frequently asked questions
What does a reefer freight broker do?
A broker has freight from shippers and finds carriers to haul it. Reefer brokers specialize in refrigerated loads: produce, frozen, dairy and meat. They negotiate the rate with you, issue the rate confirmation, track the load and pay you, usually on terms of a few weeks or faster with a quick-pay fee.
How do I get set up with reefer brokers?
Each broker has a carrier packet: your MC and USDOT numbers, a W-9, a certificate of insurance sent by your agent, and a signed broker-carrier agreement. Many use online onboarding services. Some won't load carriers until the authority has been active for a while, so new carriers start with brokers that onboard new authorities.
Who pays for a reefer temperature claim?
It depends on what caused it and on the agreement. If the carrier failed to hold the setpoint the shipper specified, the carrier and its cargo insurer usually face the claim. If the product loaded warm or the paperwork was wrong, records from pickup can shift it back. That's why pulp temps, the bill of lading and the unit download matter.
How long do reefer brokers take to pay?
Payment terms are set in each broker's agreement and vary widely. Many offer quick pay for a percentage fee. Check terms before the first load, and check the broker's payment history on your load board or credit service if you have one.
Sources
- 0149 CFR 387.307, property broker surety bond or trust fund (BMC-84 / BMC-85) · current regulation · checked October 2026
- 02FMCSA Licensing and Insurance public search · live database · checked October 2026
- 03FMCSA SAFER company snapshot · live database · checked October 2026
- 0449 CFR 387.9, minimum financial responsibility, for-hire property (nonhazardous), GVWR 10,001 lb or more · current regulation · checked October 2026
- 0521 CFR 1.908, Requirements applicable to transportation operations (carrier paragraph e) · current regulation · checked October 2026
- 067 CFR 46.2(cc), PACA regulations, definition of reasonable time · current regulation · checked October 2026
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